Updated: Novermber 25, 2024
Table of Contents
1. Introduction
Minerva MEET is a mobile app designed and developed by Hoot Hall LLC (hereinafter referred to as “the Company” or “We”) for small groups such as families, close friends, sports teams, and hobby circles, while prioritizing privacy. This Privacy Policy explains how personal information is collected, used, and protected when users use Minerva MEET. By using our services, users agree to the terms of this Privacy Policy.
2. Information We Collect
A. Information Provided by Users
- Registration Information: When registering, we collect profile information such as photos, usernames, email addresses, and names of authentication service providers. If you sign in via authentication service providers like Apple or Google, profile information will also be provided by these partners. Since we prioritize privacy, we do not collect information such as age, gender, or race.
- Content: This includes messages, photos, and posts to groups that users submit.
- Setting Preferences: This includes information related to customizable settings such as theme color.
- Friend Code: A unique identifier shared to connect with other users.
- Customer Support Information: For customer support, we may request contact information such as phone numbers and verify identity documents.
B. Information Collected Automatically
- Behavior Data: We collect data on how users interact with the app.
- Device Data: We collect device information such as language settings, location, device type, and advertising ID.
C. Payment Information
When purchasing a subscription to our services, users need to provide payment information (e.g., financial account details, shipping information). We use third-party payment providers to process subscriptions. We may receive information related to payment information such as billing addresses and transaction information from the payment providers, but we do not directly store payment information on the service. Payment information is stored and processed by our payment providers on our behalf.
3. How We Use Your Information
Following the principle of data minimization, we collect only the data necessary for the provision of the app and services. The collected data is used in the following ways and for the following purposes:
- Provision and Improvement of the App and Services: We use the information to enhance the convenience of Minerva MEET for individuals and groups. For example, confirming the language settings of the device and automatically displaying the app in that language. Additionally, by analyzing usage data, we understand how users interact with the app and make improvements and fix issues.
- Communication: We send updates, service announcements, and other information related to the use of the app.
- Advertising and Analytics: We collaborate with advertising partners to analyze user behavior and deliver relevant ads and improve the advertising experience.
4. Sharing Information
- Within Groups: Profile information, content, and behavior data are shared with other group members as part of the app’s functionality.
- Service Providers: We may share information with third-party service providers who assist in operating and improving the app. Examples include development partners and call center partners.
- Advertising Partners: We share information with advertising partners to provide relevant ads and enhance the advertising experience.
- App Distribution Platforms: Minerva MEET is distributed through Apple’s App Store and Google’s Google Play, and we share information such as sales and download data with these platforms. For more details, please refer to the user agreements of each platform.
- Legal Requirements: We may disclose information to comply with legal obligations, enforce our terms, or protect the rights and safety of our users.
- We do not sell personal information to third parties. We also do not sell content or behavior data to third parties as training data for AI.
5. Data Retention
We retain personal information for as long as necessary to provide the services, comply with legal obligations, resolve disputes, and enforce our agreements. To request the deletion of information, please reach out to us through this form.
6. Data Storage and Security
We take the security of user data seriously and implement several measures to protect it, including:
- Encryption: Data is encrypted during transmission and storage.
- Access Controls: Access to personal data is restricted to authorized personnel only.
- Two-Factor Authentication: We require two-factor authentication for accounts accessing personal data to enhance security.
Additionally, we take reasonable measures to protect user information from unauthorized access, use, or disclosure. However, please understand that no internet or email transmission is ever fully secure or error-free.
7. User Choices
- Access and Update: Users can access and update their personal information through their account settings.
- Opt-Out: Users can opt out of certain data collection and advertising settings through device preferences.
8. Children’s Privacy
Minerva MEET does not specifically collect age information and does not restrict app usage based on age. We recommend that children use the app under the supervision of a parent or guardian. If we become aware that we have collected personal information from a child without parental consent, we will take steps to delete it.
9. International Data Transfers
All information processed by us may be transferred, processed, and stored anywhere in the world, including the United States or other countries, which may have data protection laws that are different from the laws where you live. When we engage in such transfers, we endeavor to safeguard your information consistent with the requirements of applicable laws.
10. Privacy Rights
Depending on the user’s location and in accordance with applicable laws, specific rights regarding personal data may apply, including:
- The right to know how personal data is being collected, used, and processed.
- The right to request access to personal data held by the company.
- The right to request corrections if personal data is inaccurate or incomplete.
- The right to request the deletion of personal data under certain circumstances.
- The right to request that the processing of personal data be limited under specific conditions.
- The right to request to receive personal data in a structured, commonly used, and machine-readable format and transfer it to another data controller.
- The right to object to the processing of personal data under certain circumstances.
For example, users accessing the services from the European Union (EU) have these rights under the General Data Protection Regulation (GDPR).
To exercise these rights, please reach out to us through this form. Such requests will be processed in accordance with applicable laws.
11. Changes to This Privacy Policy
This Privacy Policy may be updated from time to time. Any changes will be notified by posting the new Privacy Policy on the website and app. Continued use of the service after the changes take effect will constitute acceptance of the revised policy.
12. Contact Us
For any questions or concerns about this Privacy Policy, please reach out to us through this form.
By using Minerva MEET, users agree to the terms outlined in this Privacy Policy. Thank you for trusting the company with personal information.