FAQ

FAQ

Is Minerva MEET free?

All core features are free, with no time limit. The Individual Plan (US$1.99/month or $19.99/year) removes banner ads and adds recurring events, up to 10 groups, your own Home layout and exclusive design themes. The Team Plan (US$4.99/month or $49.99/year) is subscribed by one member and works for the whole group. Prices vary by country; the store shows yours.

What does the Premium Team Plan add?

Album storage goes from 5 GB to 100 GB, and videos can be up to 10 minutes in up to 1080p (free plan: 60 seconds, 720p). Members can also attach files and photos in Chat and open chat rooms for just some of the members (up to 20 rooms).

Who subscribes to the Premium Team Plan?

Any one member subscribes, and everyone in that group gets it. Each person can hold the Team Plan for one group. If the holder leaves the group, the plan keeps working for 30 days so another member can subscribe and take it over. Cancel in your App Store or Google Play settings; leaving a group does not cancel the subscription.

How much can the album hold?

Up to 5 GB per group on the free plan, and 100 GB with the Premium Team Plan. Note attachments count toward the same storage. Going over never deletes stored photos or videos; it only pauses new uploads.

Is my photos’ location shared?

No. Before a photo is uploaded, location and other embedded data (EXIF) are removed on your device; only the date it was taken is kept.

How do I join a group?

Open an invite link from a member (or scan their QR code) and send a join request. You become a member when the inviter approves. Holding the link alone never grants access.

How long do invite links last?

24 hours, 7 days, or 30 days (QR codes: 1 hour). Links can be revoked with one tap at any time.

Can strangers find my group?

No. There is no public search — groups and profiles cannot be found without an invitation.

How does the web date poll relate to the app?

The web date poll (minervameet.com) and poll (minervameet.com/poll) are free standalone tools with no login. In the app, the same features live inside your group, and people without the app can still answer through a shared URL.

How long do date polls last?

Web polls auto-delete 60 days after creation. You can delete them earlier from the admin URL.

Which devices are supported?

iPhone and iPad (iOS 15.5 or later) and Android. On an iPad in landscape, an open iPhone Duo, and Android tablets and foldables, the app uses a layout made for the bigger screen. The app is a free download on the App Store and Google Play. The web date poll and poll run in any browser.

Which languages are supported?

Japanese, English, Simplified Chinese, Korean, Indonesian and Spanish. Notifications arrive in the language of your app.

How many groups can I have?

Up to 3 groups on the free plan and up to 10 with the paid Premium Individual Plan.

What can the app do?

Home (your group at a glance), an album (photo and video sharing with slow motion and comments), events (attendance, Google and Apple Calendar sync), a bulletin board (announcements, photos, files and cards), to-do lists with owners and progress, chat, notes, date polls and polls.

Is my data used to train AI?

No. Only the data needed to run the service is collected, and your content, such as messages and photos, is never used for advertising or AI training. The free plan does show banner ads from Google.

Can I delete my account?

Yes. You can delete your account at any time from the app settings, and leave any group from the same place. Messages, photos and other content you posted stay in the group as part of its record, so delete anything you want removed first. Cancel subscriptions in your App Store or Google Play settings.

Who makes Minerva MEET?

Hoot Hall LLC.